- All the returns must be attached to the return form.
- The original invoice and original tag(s) must be attached.
- All refunds will be made in the form of the same payment card you provided while purchasing.
- Any shipping charges will not be refunded.
- We are also very confident that you will like our kilts and that we offer a 30-day money-back guarantee. Go ahead, give us a try. Once you try it on, you won't want to give it back.
- We accept returns and exchanges within 15 days from the order shipment date on items in the original condition - unused, unworn, and unwashed.
- Products must be returned with the original invoice and with all tags attached to it, in their original packaging materials also.
- Shipping products back to our facility is at your own expense, using the shipping carrier of your choice.
- Returns will be processed within approximately 2 weeks.
- We are not responsible for damage to the product due to shipping & handling, regular wear & wash.
- At the moment, that you receive defective or wrong items, please contact us on our email support@kiltkits.com with details and we’ll gladly start an investigation.
- Returns may take 15 business days to process. Once the return has been approved, an exchange or refund will be processed.
- Please NOTE, refunds may take 5-10 business days to refund back into your bank account according to your bank.
- Please make the important arrangements to be present at the time of delivery, because we aren’t responsible for stolen/lost orders that show as delivered.
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HOW DO YOU RETURN THE PRODUCT?
Pack your unworn items, with original tags, and original invoices, using the original packing provided by us, and ship them to our address.
- Akhara Jooni Pehalwan
- Deputy Baag, Sialkot, 51310
- Punjab, Pakistan
- support@kiltkits.com
- +1 (332) 254 1339